What is a recommended action when an authorization is pending for a significant amount of time?

Study for the DTS Travel Explorer (TraX) Test. Prepare with multiple choice questions, explore hints and explanations. Ensure success in your exam!

When an authorization is pending for a significant amount of time, the recommended action is to contact the approving official for an update. This approach ensures that you are following appropriate protocol and allows you to gather necessary information regarding the status of the authorization. By initiating communication, you can determine if there are any issues or additional information needed to move the authorization process forward.

This action demonstrates due diligence and supports the timely processing of travel requests, as it helps in identifying any delays or obstacles that may be affecting the authorization. Engaging with the approving official could lead to expedited decision-making or clarify any misunderstandings that may have arisen during the review process.

Other options might not be as productive; for instance, canceling the authorization without further inquiry could lead to unnecessary complications. Resubmitting the authorization could cause confusion if an update is forthcoming or if it is still under review. Making a note in your records may provide a personal reference but does not actively facilitate the resolution of a pending authorization. Thus, directly contacting the approving official is the most constructive step to take in this situation.

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