What should a traveler do if they encounter technical issues while using TraX?

When encountering technical issues while using TraX, the most effective course of action is to contact the DTS help desk for support. This option ensures that the traveler receives immediate assistance from knowledgeable personnel who can offer specialized troubleshooting and guidance tailored to the specific issue. The help desk is equipped with resources and tools to address a wide range of technical problems, thus allowing the traveler to resolve the issue more efficiently than attempting to troubleshoot independently.

In contrast, while consulting the user manual might provide some insights, it may not be as effective for urgent or complex problems. Rebooting the device may resolve minor hiccups, but it could also overlook more significant technical glitches that require expert intervention. Ignoring the issue could lead to further complications, resulting in potential loss of time and resources. Therefore, reaching out to the support team is the most beneficial approach when faced with any technical challenges in the TraX system.